Medication Refill Policy in Reston-Herndon, VA
Mental Health Clinic – Reston-Herndon, VA
Due to the necessity for communication on many levels, refilling medications through pharmacies can be a frustrating experience for both patients and staff. It is of the utmost concern to us that we refill your medications in a timely manner.
It is our policy to give enough medication and refill until your next appointment. It is the patient’s responsibility to remain current with their appointment schedule in order to obtain enough medication on time. To minimize errors and for your safety, we discourage medication refills in between scheduled appointments.
If you must obtain a medication refill before your next appointment, we suggest that you sign up for the patient portal system and get your refill request directly through your provider. My Psychiatrist PLC will not accept refill requests from the pharmacy. The provider will provide medication via E-prescription. Our clinician will refill your medication only enough to cover it until the next appointment. We expect to have a standing appointment in the near future before providing a medication refill.
We do not, as a rule, prescribe stimulants, benzodiazepines, and other controlled medications without evaluating patients in the office. We will need a police report if you ask for a medication refill request for controlled medication due to a medication or prescription loss.
Our clinicians reserve the right to refuse to refill any medication if they believe it is clinically necessary to evaluate the patient before prescribing medication.
Please complete our online forms before your appointment.
When You Arrive
We ask that you show up 20 minutes before your scheduled appointment. When you do, make sure to have the following with you:
- Any medications or herbal supplements that you are currently taking
- Your insurance card
- Your photo ID, such as a driver’s license or passport
- Any previous medical or laboratory records
Please review the following documents to understand our clinic policy and procedures: